Patient Information
Important information for patients of Wellbrook Medical Centre including how to book, fees, after-hours care, and our practice policies.
Currently accepting new patients
Appointments
Appointments can be booked online via HotDoc or by calling (02) 9876 5432. Same-day appointments are usually available for urgent matters.
Book with HotDocOr call (02) 9876 5432.
Fees & Billing
We offer mixed billing. Bulk billing is available for children under 16, pensioners, and healthcare card holders. Private patients will receive a Medicare rebate. Please discuss payment options with our reception team.
After-Hours Care
For after-hours medical assistance, please contact HealthDirect on 1800 022 222 or visit your nearest emergency department.
Practice Policies
The policies below describe how Wellbrook Medical Centre handles patient information, feedback, and communication. For information about how this website handles your data, see our website privacy policy.
Privacy
Your privacy is important to us. We maintain strict confidentiality of all patient information in accordance with Australian Privacy Principles.
Feedback & Complaints
We welcome your feedback. Please speak with our practice manager or email feedback@wellbrookmedical.com.au. You may also contact the Healthcare Complaints Commission on 1800 043 159.
Communication
For non-urgent enquiries, please call during business hours or email reception@wellbrookmedical.com.au. Results and prescription requests should be discussed during a consultation.